He has to take Photogarph after atleast 30 minutes for ensuring the healthiness and reliability of the attended faults & subsequent the performance of SMART TV of SAMSON MAKE. The same is not tolerable as the Photograph taken just after his visit of dated without checking reliable performance of the attended fault/defect is not the basis of correct fault analysis.
Now on dated technician has visited & says that screen got damaged & need to replace at Customers cost. By observing the same as suggested by SAMSUNG Technician during his visit of dated, I have taken the photograph of the same & was sent to the technician on his on WhatsApp Number. Now just after few hours on the same day on after starting the TV, it was observed that black spot lining appears on the top of the started channel & hence by surfing the other channels the same black spot lining appears on all the channels.
On my complaint of poor results of Smart TV, the concerned technician had attended the complaint on dated and taken a photo just after starting the TV & channel within 05 minutes after attending which was to show all is well & then TV made OFF/STOP. UA49N5370AUXXL SMART LED –HSN :8528 which was purchased ON dated 08th May 2019 through Sanket India Anand, Dist –Anand (Gujarat). In context to the subject matter, it is matter of regret that local area Service Center is not responding regarding complaint of SAMSUNG Make Smart LED TV Model No.
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